What is AI telephony automation?

AI telephony automation is a technology where artificial intelligence processes incoming calls and messages for your business. Flowix Call ensures every customer is helped professionally and quickly, 24 hours a day. Whether it is a simple question or a transfer to the right person, the AI handles it all.

  • WhatsApp Integration: Automate WhatsApp conversations and provide instant answers to frequently asked customer questions.
  • Smart Phone Answering: AI answers calls, responds to questions and transfers to the right person when needed.
  • Automatic Transfer: For complex questions, the AI seamlessly transfers to the right team member, including full conversation context.
0

Missed Calls

<3s

Pickup Time

24/7

Reachable

NL/EN

Multilingual

How Flowix Call works

From incoming call to satisfied customer, in three simple steps.

1

Call or WhatsApp comes in

A customer calls or sends a WhatsApp message. Flowix Call picks up within 3 seconds with a professional, natural-sounding AI voice.

2

AI answers the question

The AI understands the question, searches your knowledge base and provides a clear answer immediately. From opening hours to product information.

3

Transfer or complete

Simple questions are resolved directly. For more complex matters, the AI transfers to the right team member, including a conversation summary.

Why choose Flowix Call?

Discover the key benefits of AI telephony automation for your business.

No Missed Calls

Every call is answered, every time. Whether your team is busy, in a meeting or off for the day, Flowix Call ensures no customer goes unanswered.

24/7 Availability

Your business is reachable around the clock. Evenings, weekends and holidays included. Customers get instant answers whenever they reach out.

Less Workload

Free up your team from repetitive phone tasks. The AI handles routine questions automatically, so your staff can focus on what matters most.

Connect with your phone system

Flowix Call integrates with popular telephony and communication platforms.

Telephony

VoIP providers, SIP trunking, landlines, mobile numbers

Messaging

WhatsApp Business API, SMS, Telegram

CRM

HubSpot, Salesforce, Pipedrive, Zoho

Calendar

Google Calendar, Outlook, Calendly

Helpdesk

Zendesk, Intercom, Freshdesk

Automation

Zapier, Make, n8n, REST API

Frequently asked questions

Everything you want to know about Flowix Call.

Yes. Flowix Call uses the latest voice technology. The AI voice is barely distinguishable from a human agent and adapts its tone and speed to each conversation.
Absolutely. For complex questions or at the customer's request, the AI transfers directly to the right team member. All conversation context is passed along so the customer does not have to repeat anything.
Yes. Flowix Call fully integrates with WhatsApp Business. Customers can chat, ask questions and even make appointments via WhatsApp. Everything is handled automatically.
Yes, you have full control. Set the AI to only answer outside business hours, always answer, or only when you are unavailable. Everything is configurable.

Ready to automate your business?

Schedule a free demo and discover how Flowix AI can optimize your business processes.

Book a Free Demo →